CompNet USA TECHNOLOGY
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CompNet USA Technology Shipping & Return Policy

 

Shipping Policy

We offer FREE standard shipping on most orders.

Please note that oversized, overweight, or specialty items requiring freight truck delivery are not eligible for free shipping. Shipping charges for these items are calculated based on the product's size, weight, destination, and any special handling requirements.

If you are purchasing heavy equipment or other freight-only items, please contact us by email to request a shipping quote before placing your order. This helps ensure accurate shipping costs and prevents delays in processing your order.


 

Return Policy

We want you to be completely satisfied with your purchase. If you need to return an item, please review the following policy.

Return Eligibility

To qualify for a refund, items must be returned within 15 calendar days of the purchase date. Returned products must be in their original condition, unused, and free from any damage.

Once your return is received, it will be inspected by our team. If the return is approved, your refund will be issued to the original payment method used for the purchase. For credit card payments, please allow 5–10 business days for the refund to appear on your statement, depending on your card issuer.


Return Requirements

To be eligible for a refund, all returned products must meet the following requirements:

  • Include all original packaging, manuals, accessories, and the retail box.
  • Be free of physical damage, misuse, or unauthorized modifications.
  • Have all original serial number labels, UPC codes, model numbers, part number labels, and warranty labels intact and legible.
  • Be returned without any writing, stickers, or markings on the original manufacturer's packaging.


Non-Returnable Items

Returns may be refused if any of the following conditions apply:

  • The return request is made more than 15 calendar days after the purchase date.
  • The product is damaged, abused, or shows signs of misuse or unauthorized modification.
  • Original packaging, accessories, or documentation are missing.
  • Serial number labels, UPC codes, model numbers, part number labels, or warranty labels are missing, altered, damaged, or unreadable.
  • The original retail box has been written on or otherwise marked by the customer.


CompNet USA Technology reserves the right to reject any return that does not meet the requirements outlined above. Items that do not qualify for return may be returned to the customer at the customer's expense.


If you have any questions or concerns, please contact us.

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